Description We are currently looking for a group of Secret Shoppers who will visit the 16 membership branches within our association. A murdered girl watches over her family as they struggle to solve her disappearance in Peter Jackson's stirring adaptation of the novel. Work as a Movie Mystery Shopper. An ability to write about a customer experience you had. and Canada. PG-13 • Drama, Crime • Movie (2009) Danny Boyle's twisty thriller about an amnesiac art thief who is probed by a hypnotherapist to find a painting he stole. Once you confirm your email address, you will have the opportunity to select a possible date you would like to visit one of our 5 locations. They have an A+ Better Business Bureau rating . your Identity would be kept confidential as the job states (secret/mystery shopper) you would be paid $500 for every duty you carry out, and bonus on your transportation allowance, and funds would be given to you if you have to dine as part of the duty Your job will be to evaluate and comment on customer service in a wide variety of shops. #3 – Nielsen Computer & Mobile Panel. Stucker states that often the camera and microphone necessary to complete a video job will be given out by the mystery shopping company. Our shoppers have the capability to address a combination of objectives requiring both compliance and experience measures. iSecretShop is the first, fully-integrated mobile mystery shopping solution on the market. Login. Northern Mindanao Family Trip 2018: Cagayan de Oro CityVisit the post for more. • Makee, edited Movie Mystery shopper and Welcoming Customer for training in Carrefour. Mystery Mountain ★½ 1934Twelve episodes depict the villain known as the “Rattler” attempting to stop the construction of a railroad over Mystery Mountain. The mystery shopper must not be recognized as a shopper and must act like a regular. Please enable it to continue. The pay for mystery shopping tends to vary dramatically, and in recent years, companies have started offering less money. Thus, it is safe to say that mystery shoppers throughout the country have had nothing but positive experiences with the company. 1. Field Agent is one of the most popular mystery shopping apps and has over 1 million shoppers across the United States, Canada, Mexico, Australia, South Africa, and the United Kingdom. Release Calendar Top 250 Movies Most Popular Movies Browse Movies by Genre Top Box Office Showtimes & Tickets Movie News India Movie Spotlight. All information is held confidential and will not be shared with any third parties unless required to do so by law. As such, salaries for professionals can range extensively anywhere from R604523. Since I was so busy during the weekdays, I joined the Sunday tour only. You can also look at job search websites to find some companies. Become a mystery shopper. Conducting the Mystery Shop "Personal Shopper" is a challenging film that has generated a huge amount of fan theories online. They also train their hires to learn all the skills necessary to be an excellent mystery shopper. Secret shopper is a well established company, which also offers the opportunity to finish your shops and do your reports via a mobile app. Other job duties may include: Visiting retail stores to observe customer service. A mystery shopper observes a store or service center to compile a report about what they experienced. Thinking of going into another vacation? Get a sporting chance at P99 seats on Cebu Pacific flights! Set aside some budget because Cebu Pacific is holding a seat sale today, January 30, for flights from its hub in Davao City. Shopper Hub. Become A Movie Mystery Shopper. It is a few minutes away from Kidapawan City. along with hotels, furniture stores, grocery stores, gas stations, movie theaters, automotive repair shops, bars, athletic clubs. Over 70 percent were unable to. Mystery shopping with RBG delivers just that. Secret Shopper. We design a customer experience plan based on your company’s exact needs and pain points, whether that means creating a plan from scratch or. Restaurant assignments include meal, tax and gratuity reimbursement. File a complaint with your state. Secret Shopper is more than just a mystery shopping app. 6. BestMark. Become a Movie Mystery Shopper andresr/Getty Images. The Mystery Shopping Professionals Association is used by schedulers across the country to advertise opportunities offered by their clients. Afterwards, the mystery shopper will share his experiences and impressions in a questionnaire. The pay for mystery shopping tends to vary dramatically, and in recent years, companies have started offering less money. Look at online forums to evaluate a company’s credibility to avoid getting scammed. Ms. Field Agent. There are a few big companies that offer movie mystery shopping jobs. Receiving free services, meals, or complimentary stays. Mystery Shopping is a fun and interesting way to make some additional cash. Required fields are marked *GigSpot connects you with mystery shopping and market research companies. Home; About Us; Help; Site Feedback;Advanced Feedback is an experienced and professional mystery shopping company with over 25 years and 2 million surveys delivered. Coyle Hospitality. Access to a variety of secret shopping assignments across the U. The keys to a successful shop are practice and preparation. 4) Take. TV Shows. We also have a Noticeboard available once you have signed up. But, mystery shopping work can also encompass other industries. Additional food and beverage items may be purchased at shopper expense. 1. Shoppers Confidential. BestMark. Here are some steps you can take to help you find jobs as a mystery shopper: 1. We are present in 350+ cities in India with over 1,00,000 mystery shoppers registered with us - With experience in 15+ industries, we’re here to help you understand and device a customer centric approach for your service/product delivery. The company also conducts audits for retailers in various categories. Other job duties may include: Visiting retail stores to observe customer service. A single mom named Gabbie hires a tour guide, a psychic, a priest and a historian to help exorcise her newly bought mansion after discovering it is inhabited by ghosts. Mystery shoppers need to be able to interact with employees and customers in a natural way. • Maintain relation with building management for event, promotion and complain. For shoppers feeling lucky, Wowcher has launched its new £10 'Secret Santa Mystery Deal' which could win you some mega festive goodies. Notify me of new posts via email. Headquartered in Van Nuys, California, USA, DSG is a leader in market research, offering all types of mystery shopping services, intercept interviews and specialty field services for a broad range of consumer businesses, manufacturers, agencies, and associations in the USA, Canada and Puerto Rico. 1. Branded Surveys – One of the best-rated survey sites with millions paid out. Get Paid. Larger businesses can use Connecteam for as little as $29 per month for up to 30 people, plus $0. If you want to find mystery shopping jobs near you right from your smartphone, this is the app for you. 2. Binge on Marvel and Tweet. A mystery shopper does exactly the same as a ‘normal’ consumer: shopping, requesting a quote, exchanging a wrong purchase, asking for advice on a new outfit, searching for information on a website, etc. Depending on the task, Secret Shopper payments may range from $30 to $100 per. It is more like a mystery shopping company that is also an app. The company works across a wide range of industries, such as travel and tourism, luxury retail, hotels and resorts, and of course restaurants. In a 2016 study, secret shoppers contacted 743 primary care practices across California. A side hustle as a mystery shopper is a great way to earn money for dinner dates, movie nights, and other special occasions! 💸 FAST FACTS Observa has paid out $500,000+ to Observers. Research online particular mystery shopping companies you may want to consider contacting to make sure they. They have the latest gym equipment to suit your needs. • You will need a smartphone and access to the internet to select tasks and submit your Mystery Shopping surveys. Hallmark Channel's "Countdown to Christmas," which began Friday, Oct. Sinclair's on-site mystery shopping programs assess conditions, behaviors, processes and procedures that customers experience when doing business with your organization. From on-site mystery shops in a physical store or restaurant, to digital mystery shops that evaluate websites and mobile apps, and even theatre mystery shops that transport you. Obviously, the best strategy is to shop close, only take shops that reimburse in full (and with an extra shopper's fee, if possible), and turn in your reports on time. 106. This includes an assessment of how you are treated as a customer, the overall appearance, housekeeping, & marketing and/or promotional material placement. Ltd. Do you want to earn money by evaluating customer service, compliance, and safety for leading brands? Join iShopFor Ipsos, the global leader in mystery shopping, and access a variety of jobs across different sectors and locations. 69 per hour on average, which would equal $35,473 if employed full time. Making purchases and compiling receipts. These mystery shops require you to act like a new cell phone buyer with little knowledge about phones. Aug 01, 2022 at 11:30 AM EDT. I am a fan of CBTL ever since my Indonesia days where I bought 2 can of teas, the Moroccan mint and…Notify me of new comments via email. Todd Baldwin can afford to splurge on fancy meals. XuHui District, Shanghai, China. Have fun, participate in improving service quality and earn money by conducting Mystery Shopping tasks. POG Resets: Ensure your display is set up to your exacting standards every time. 3. Experience is everything. Past clients have included big names like Starbucks, Porsche, and T-Mobile, and there are quite a few current opportunities with large brands and local mom-and-pop businesses too. Mystery Shopping Our mystery shopping programs allow you access to simple, objective observations of your staff and operations—through the lens of professional, undercover shoppers. We create custom programs and questionnaires that are tailored to your unique needs to target all areas of customer interaction. Help companies improve their customer service. Be My Eye (Market Force) As a mystery shopper for Market Force, you’ll be responsible for completing mystery shop requests for banks, restaurants, and retail establishments. I got busted by a mystery call from my regional manager because I didn't get his info and offer to call him back. Mystery shoppers go into coffee shops, restaurants and retail locations and report back about how well they were served. Confero. Become A Movie Mystery Shopper. Get paid to experience the world’s leading brands! The Ipsos Mystery Shoppers are paid to act like regular customers, evaluate and report the quality. You talk. In business for over 20 years. Secret Shopper - September to December 2023. The platform uses theatre checkers to gather information about particular movies on behalf of their clients. This is a scam!These checklists can be used to give mystery shoppers an easy way to assess products and services. Notify me of new posts via email. Secret Shopper has been around since 1990 and is a founding member of the Mystery Shopper Providers Association. As an Independent Contractor you work on your schedule. It’s extremely important that you both use your common sense and also check up on each opportunity for any scam reports made about it. Customer Feedback: Gauge market reaction in real time. Secondly, you should be friendly and outgoing. There are many companies that hire mystery shoppers and assign them work. We Create a Custom Plan. VeriTES specializes in designing programs in Theatre Open Checking, Trailer Checking, Sneak Preview Evaluations, Audience Reaction Audits, Undercover Theatre Evaluations, Mystery Shopping and various other special projects. Good internet connection, a personal email address and a telephone number. Requirements to become an Ipsos Mystery Shopper. Thursday, October 26. I strongly recommend new mystery shoppers to AVOID this platform . Mystery shoppers need ways to organise the following information: Records of all jobs: keep a spreadsheet or list of all your mystery shopper jobs. By doing this, you may get paid to watch movies and movie previews at the theater, complete in-theater checks to make sure everything is clean, verify box office information, and more. While we still encourage you to educate yourself by completing the MSPA Americas certifications, we want to make sure you are operating legally as well. Mystery shoppers can be selected by demographic indicators, to help reflect the target customer as closely as possible. Italia S. Advisory. Christmas Comes to Town. Mystery shopping is a relatively new industry now experiencing a global upsurge in popularity. You will receive a confirmation for your selected day, then just review the Mystery Shopper Questions and head to the movies. Christmas Comes to Town. However, the drawback is that the Ebay purchase is pretty large, almost $1500 usually. In business since 1986. Movie mystery shoppers get paid to visit movie theaters and perform in-theater checks and providing feedback. The more detailed information you provide, the better able we will be to match you with the best shops. And they want independent data. Northern Mindanao Family Trip 2018: Cagayan de Oro CityVisit the post for more. Phone Mystery Shopping Evaluate phone interactions with your customers, frequently the first point of contact for potential customers. Payment made via PayPal 30-45 days after shop is submitted. In the past, some full-time mystery shoppers have reported earning between £30,000 – £40,000 per year, but this is after spending many years on the job and earning a reputation in the industry. With a BBB (Better Business Bureau) score of an A+, it is likely you will have a good experience with shopping for this company. Afterward, the mystery shopper completes a report form. A mystery shopper is a person who’s paid to act like a regular, everyday shopper, and then provide feedback on their experience. Mystery Shopper Responsibilities: Traveling to assigned store locations. Notify me of new comments via email. Alexandria, MN. This Secret Shopper scheme is a fun, relatable, and potentially smart twist, but the haplessness with which Ruby, Beth, and Annie operate said scheme is. 7. They are assignments where you go into a movie theater. Enjoy interacting with people and have good observational skills. BestMark is one of the country’s oldest and most reputable mystery shopping companies and a member of the MSPA (Mystery Shopping Providers Association), a trade organization made up of legitimate mystery shopping companies. published October 30, 2014. To speed up and ensure proper registration, please fill out the following information completely and correctly. What I like about this. Payments processed on the 15th and last day of the month via PayPal, direct deposit, or paper check. The following information is required for registration as a mystery shopper. This means the primary goal is data collection for the purpose of driving actionable insights that inform ongoing improvements. But I tried this newly-opened spa for a change, and it did not fail me. Field Agent is another leading company claiming to have a network of over 1 million shoppers across the world. Imyst Movie Theater Mystery Shopping Solutions. axapvov 25 January 2018. Items bought as part of the assignment will be reimbursed by the Mystery Shopping company. You must be at least 18 years old, and most mystery shopping companies require you to accept Paypal as their method of payment. Simply complete the Shopper Profile to create a Shopper account. Mystery Shop for us. - GigSpotNotify me of new comments via email. MarketForce is among a host of national consumer experience companies that employ ordinary people as mystery shoppers and theater checkers. Lacey Chabert and Scott Wolf are back as a brother-sister duo in the new, original movie “ A Merry Scottish Christmas ,” set to premiere during the 2023 Countdown to Christmas programming event! When estranged siblings Lindsay (Chabert) and Brad (Wolf) travel to Scotland at Christmas to reunite with their mother Jo (Fiona Bell, “The Nest. And as a movie mystery shopper, you need to visit movie theaters and performance centers to check if they are operating in the right shape and according to the regulations. Secret Shopper. 20am on Thursday after the body of a. Customized solutions measure, monitor and report on front line performance and customer satisfaction so clients get the business intelligence needed to grow sales, build brand loyalty and. 7. Client PortalAccording to Indeed, mystery shoppers across America earn $22. 2016, Mystery & thriller/Drama, 1h 45m. 20160220_171123A friend invited me last November 2013 to try Herbalife. You will need to be able to remember small details and report back on your experience. The Secret Shopper has been around for many years and it claims to offer some of the highest payments in Australia. Notify me of new posts via email. Helping make the world a better place by giving valuable data and. • Maintain procurement with supplier and Carrefour EPM always under budget for Expenses. The mystery consumer’s specific identity and purpose is. 11/17/2022 08:41PM. Ken Maynard, Gene Autry, Smiley Burnette; D: Otto Brower, B. 2. 1. The company or management selects test customers to evaluate their own service quality. By Sara Santora. Write down information such as the name of the business, the vendor that. Contractor. Finally, you should be reliable and punctual. It all started as a way to evaluate the performance and integrity of employees. Curious? Here’s how to get started as an entertainment mystery shopper — plus, how I earn a little bonus on top of my mystery shopping income. The typical pay for an average secret shop is between $10-$25, though complex jobs may pay much more. Check out the following sites for mystery movie shopper jobs: Imyst and MarketForce. It's a good way to get free movies, and. Movie tickets. 92 – R 1057916. Do you believe 3 out of last 4 shops ended up a big zero to me . Coyle Hospitality hires Mystery Shopping Evaluators. Your email address will not be published. 100% Reliable, Objective, and Actionable Data. Mystery shopping is a type of market research that uses a secret shopper to act as a true customer to evaluate the customer experience in-person, over the phone, or online. Menu. The firm should have mystery shopping experience. Checker Patrol is one of the main market research companies that has a panel. Payment Type #2: Shopper’s Fee. Join our agency of over 1 million mystery shoppers working with the world’s best brands in 80+ countries. Benefits of Secret Shopping with Second To None: Secret shopping enables you to earn extra income. Benefits to becoming a mystery shopper include opportunities to: Earn extra money, free meals or services. Shoppers may upgrade to 3-D, IMAX, ETX and the like at their own expense. BARE is one of the highest-paying platforms that is offering legitimate mystery shopper jobs. Las Vegas, NV 89119 USA. Mystery shopping allows OPINION HEROES to say what they think about services they have deliberately. How it works. August 20, 2022. 31. An abandoned house filled with secrets of Christmases past becomes the centerpiece of a modern-day mystery in Hallmark Movies & Mysteries' new movie. The Secret Shopper. Login. • You will need to be able to meet deadlines, be honest and constructive, and be professional and discreet. mystery shopper definition: 1. Market Force provides location-level customer experience management solutions to protect your brand's reputation, delight customers, and make more money. Northern Mindanao Family Trip 2018: Cagayan de Oro CityVisit the post for more. Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your mystery shopper business is sued. Equipment. Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan. t. Mystery Shopping is a great way to create flexible income… even if you’re a millionaire. Mystery shoppers assess different businesses, such as hotels, restaurants, banks, retail shops, grocery stores, movie theatres, or car dealerships. Notify me of new comments via email. ”. 75 different industries, which shows that shoppers gain mystery shopping experience in multiple industries and thereby preserve their anonymity while honing their skills and professionalism. #1 – Movie mystery shopper One way to earn by watching movies is to become a movie mystery shopper. Mystery shopping, as a powerful tool for businesses, became a staple of the market research industry back in the 90’s (1940’s to be exact). • You will need a smartphone and access to the internet to select tasks and submit your Mystery Shopping surveys. Reeves Eason. By Kira Witkin Published: Oct 10, 2023. So, it’s not just retail stores where you can find work. Complete fillable Secret Shopper Checklist with signNow in minutes. Easy to use system and consistent reporting style make this a good choice to get started with for beginners. 9 (1992) This fantasy comedy might be the movie that put some light on Sandra Bullock’s career and became a stepping stone in it. ADVERTISEMENT. Tell us about your vision, and we will refer a spa mystery shopper to gather valuable information so we can put the experience and expertise of our spa consultants to work for you. Where Can You Go as a Mystery Shopper? In addition to the retail options The Penny Hoarder has discussed before, there are lots of entertainment options for mystery shoppers. meh. e. Mystery shopping involves going into stores, movie theaters and restaurants to evaluate specific questions about the service. 5. 00 after higher self-employment taxes and takes well over an hour of your time. Another example would be “car shops. The platform is easy to navigate, and they have an abundance of jobs. Mystery shoppers with this company have collectively completed more than 100,000 jobs and more than 1,000,000 surveys. To sign up, go to The mystery shopping industry has been around since the 1940s and is a nearly $2-billion-dollar-a-year industry. Depending on the industry, typical areas for mystery shoppers checklists to examine include: External and internal impression of the store. Mystery shopping drives real improvement for future customers in areas such as customer service, product selection, and cleanliness. MSPA is an international association. Location: AmStar 14 - Mooresville Mooresville NC 28117 Assignments are conducted on FRIDAYS using the MovieMeasure app. Log in to My View Portal to access your projects, view your results and manage your account. Advisory. Mystery Shopping. someone employed to test the service in shops and businesses by pretending to be a normal…. Notify me of new posts via email. Our movie theater mystery shopping programs offer clients the essential feedback necessary to ensure that their customers are receiving an experience that will keep them coming back. Confero Inc is a company that provides customer experience and operational insights to businesses in a range of different industries. 4%. Requirements to become an Ipsos Mystery Shopper. Pay. BestMark. Some mystery shops may include free hotel stays, spot services, admission to movie theaters or amusement parks, print and copy services, and lots of other stuff that you either have to or want to. But for the most part, the 27-year-old self-made millionaire refuses to spend his own money at restaurants . Our experienced mystery. Requirements to become an Ipsos Mystery Shopper. They will perform specific tasks such as purchasing a product or posing a specific scenario, and then providing critical insights needed for an organization/brand to drive effective change within their business. Mystery Shopping. They complete tasks at an assigned location, such as returning an item or purchasing a product. Shopping opportunities are being constantly updated and the above may only reflect a partial list of our mystery shops in your area. Mystery shopping is a great way to make extra cash on the side, but most people don't know that you can be a movie mystery shopper as well. Actually, this should be done last December 13, 2015 but was postponed to February 6, 2016. First it seems like a haunted house trope, but no, then a ghost hunt, nope, then some kind of mystery thriller, but neither. A body has been discovered in a shopping centre car park in Cairns’ outer west. The iShopFor Ipsos app is perfect for Mystery Shopping on the go. Most companies will have an online application form. $30 Hourly. Watch on Mystery shopping drives real improvement for future customers in areas such as customer service, product selection, and cleanliness. 4. Mystery shopping is part of what we refer to as the “Listen” or measurement stage of customer experience management (CEM). Benefits of Mystery Shopping. Her income is typically £30,000 to £40,000 a. It involves trained individuals, known as mystery shoppers, who visit your locations and assess various aspects of your business, such as customer service, cleanliness, and overall brand consistency. Shopper Portal; Client Portal; Client Services; Shoppers; Confero. Comparatively, 9. The job was Mystery Shopper, part of a shadowy $1. Shoppers Confidential, based out of Toronto, is a member of the Mystery Shopping Providers Association (MSPA) and a BBB-accredited business. Here are the steps you can take to report a scam: Verify the opportunity by contacting the company directly. Shoppers may upgrade to 3-D, IMAX, ETX and the like at their own expense. Hourly pay range: $10 to $50; Service Evaluation Concepts provides elite. Confero is a leading provider of customer experience research services to leading national brands, multi-unit and independent growth companies. Here are some more tips from the Federal Trade Commission on rooting out. AU Jayson Duncan,. She’s shopped for groceries, gotten her hair and nails done. That's because I was handling actual customers already standing in line in the store. Secret shopper wanted. Performing mystery shops is a great way for you to make additional income while helping companies to improve their level of customer service. Want to go to Bali but cannot because it is so far away or you have no budget? The closest place you can go is the Sitio Maupot Family Resort in Magpet, North Cotabato. To make money from movies, there are companies ready to pay you to binge-watch Marvel movies and share the experience with your followers live. • You will need to be able to meet deadlines, be honest and constructive, and be professional and discreet. technology, energy, education, health and wellness, movie studios and theatres, fitness, financial. 1) Complete shops within the date (s) and timeframe specified. Such companies benefit by having their ads or brand names appear on your online feeds. 3. A warm and welcoming staff could make the difference between a customer claiming a. $14 Hourly. 3. They are scams. These companies specialize in providing secret shopping jobs. They serve a variety of Silog (sinangag and itlog), typically a breakfast food but you can order it anytime because they are open for 24 hours! If you…Activo Fitness is the most sophisticated gym in Tagum City. Coyle provides our company with the ability to identify opportunities in our consumer’s in-store shopping experience. Mystery Shopper demographics by race. 872. Minimum Pay. Notify me of new comments via email. Were they greeted in a friendly manner? Did the server wear a. . About this app. So a big ass item, like a karaoke machine or a Alien Desktop will be hanging out in your front door. Once you confirm a company treats mystery shoppers well, examine the offer itself. Use SafetyCulture (iAuditor) to give an overall visit rating and provide your recommendations. * Shoppers will be reimbursed for the purchase of TWO regular admission tickets to the movie of their choice based upon rating. Join the thousands of mystery shoppers who are making an impact by providing valuable feedback to local businesses. Once you’ve found a legitimate business you’d like to register with, it should be smooth sailing from here. Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure quality of sales and service, job performance, regulatory compliance, or to gather specific information about a. The cost for the 10-day program is Php 1,350 and two, I will just do my Zumba to loose weight. These checklists contain many types of questions. Some mystery shoppers work for. Mystery shop at a movie theater. You could also consider working as a movie mystery shopper. I live in Azerbaijan. Of particular interest during the COVID-19 pandemic, secret shopper study designs allow for the gathering of. How it works. 20am on Thursday after the body of a 47-year-old. For. Market Force is a mystery shopping company that has been around for several years and has an A+ rating with the Better Business Bureau. Meaning of mystery shopper. Ask them to reveal the dirt on the unkempt suite, the coquette of a concierge, or the wilted flower that sullied the room. But it was worth it: I made about $14,000 that year as a mystery shopper, and that’s not including reimbursements—just pure earnings. Do thorough research about the company and see what others have to say. The information is quickly provided to you online through your unique and secure. Mystery shoppers go into coffee shops, restaurants and retail locations and report back about how well they were served. frustrating. The rewards for each test vary, but you can expect to earn up to $100 per week. Visit the post for more. iTeam Login. Create an organisational system. Notify me of new comments via email. Benefits to becoming a mystery shopper include opportunities to: Earn extra. I am a new shopper. A healthcare mystery shopping program involves a trained. The company or management selects test customers to evaluate their own service quality. Our Mystery Shopper program is temporarily suspended while we operate in and recover from the COVID-19 Pandemic. au or call us on (03) 9687 2360. Mystery shoppers are also referred to as test customers, service-testers, or test buyers. Jobs available for both mystery shopping and shop editing/scheduling. Notify me of new comments via email. 301. To speed up and ensure proper registration, please fill out the following information completely and correctly. 1.